Outpatient treatment procedure

• Fill out patient registration form and submit form at reception
  Check the department and faculty before filling out your patient registration.
  Register at Admissions on the first floor
• Treatment
  Submit your image CD (radiology images) at the Department of Radiology on the first floor.
  Give the registration receipt to the nurse at the department you wish to receive treatment.
  After you see a doctor, our nurse will guide you on the process such as examination and medication, and you can pay at the payment window on each floor.
  Patients who are selected for admission are required to register at Reception on the first floor.
• Payment
  Submit one-day treatment information at payment window on each floor and pay for the treatment.
  Make your payment and go to the “Your Next Designation” described on your receipt.
• Appointment
  Patients who made an appointment for the following treatment should check the details on the appointment sheet.
  Come to the hospital on the day of your appointment and go directly to the department you wish to receive treatment and submit the appointment sheet to the nurse.

Admissions procedure

1. STEP 01
   Admissions Decision (your doctor)
2. STEP 02
   Admissions registration 1 guardian or guarantor, ID
3. STEP 03
   Assignment of hospital room (7—11th floor ward)

• Hospital room guide
  Please notify your coordinator if you wish to use a premium room (VIP room, two-bed room, 3-bed room). We will offer a detailed guide if you notify us of your preference for a premium room when you register for admission.
• Admission decision
  Register at Admissions when your doctor decides on admission.
• Admissions on the day of visit
  As a principle, emergency patients are given priority for admission. Fill out a copy of the Admissions Agreement (admissions contract, request for premium room, optional treatment request, and consent for disclosure of personal information) at the Admissions window. After being assigned to a room, go to your room with the admissions and discharge form, patient bracelet and hospital guide.
• Admissions through appointment
  We may not be able to assign you a room on the day of admission due to circumstances, and we may have to reschedule your admission day. (In this case, we consult with your doctor and contact you or your guardian in advance.) Visit Admissions on the day of admission for registration.
• What you should prepare when coming for admission
  Patients are required to bring soap, toothpaste, toothbrush, towel, slipper, tissue and blanket for guardian.
• Guide on hospital room / Intensive Care Unit
  Each room has a bathroom, small refrigerator, safe etc. If you wish to change your room, please notify the ward nurse, and our nurse will assign you another room as soon as possible. If you have any questions, seek guidance from our International Healthcare Center staff. Prepare your toothbrush, toothpaste, tissues, slippers, water cups, spoons and soaps. If you do not have these, you may purchase them at the ward.
  Patients cannot leave the hospital without the doctor’s consent. Please be careful not to fall from the hospital bed. Do not keep precious items in your room; the hospital does not take responsibility for stolen items. We recommend not to bring children under the age of 7 in order to prevent infections. Visiting time should be short to ensure quick recovery of the patient, and visitors should be quiet and abide by visiting hours.
  - Visiting hours: Weekdays 1800—20:00, Weekends and holidays 10:00—12:00, 18:00—20: 00
  - ICU visiting hours 11:00--11:30, 19:00—19:30

Discharge procedure

1. STEP 01
   Discharge decision (doctor)
2. STEP 02
   Discharge (Admissions)
3. STEP 03
   Discharge education(nurse) Discharge medication and treatment guide

• Discharge hours
  - Weekdays: 10:00—17:00
  - Saturday: 10:00—12:00
  Patients who have to be discharged at times other than regular discharge hours including Saturday afternoon and holidays will be required to make payment three days after provisional discharge.
• Discharge decision and registration
  The admissions details of the patient is sent to the review team of Admissions when your doctor decides your discharge.
  (Please ask your nurse if there are any necessary documents.)
  The review team of Admissions will contact you at the ward when payment is completed.
  Receive documents, outpatient appointment sheet and discharge sheet after making payment at the discharge window (Admissions) on the first floor, and give the discharge sheet to your ward nurse and receive discharge medication before you leave the hospital.